Customer Reviews

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  • "I came in to do an exchange. Victoria helped me. She was very pleasant and helpful. I didn't find what I wanted on the sales floor, so Victoria was nice enough to go in the back and find what I wanted. It is hard to find good customer service person like Victoria.
    Thank you for your help!"

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    Chris Libertini - Victorville, CA
  • "Carmen, Victoria, Teresa and Juliana where awesome ? They helped me with my shopping needs at Baldwin Park ,Ca location. They all were patient with me and helped me by answering my shopping needs! I give them 100 stars for their help"

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    Scott Boyker - CA
  • "The Blond haired gal in the parts department was super helpful and assisted me with the purchase of parts that I was unaware I even needed. As it turned out, when I went to install the parts they were in fact a perfect fit and exactly what I needed to complete my task. I did not receive the same type of help or assistance at Westminister/Huntington Beach Harley Davidson. At that location the parts counter personnel--to put it mildly--are not the friendliest. If you need help with parts, and you're not absolutely certain what all you may need...GO TO LAIDLAW'S!"

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    Richard Lumpkin - Lakewood, CA
  • "The Blond haired gal in the parts department was super helpful and assisted me with the purchase of parts that I was unaware I even needed. As it turned out, when I went to install the parts they were in fact a perfect fit and exactly what I needed to complete my task. I did not receive the same type of help or assistance at Westminister/Huntington Beach Harley Davidson. At that location the parts counter personnel--to put it mildly--are not the friendliest. If you need help with parts, and you're not absolutely certain what all you may need...GO TO LAIDLAW'S!"

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    Richard Lumpkin - Lakewood, CA
  • "Ask for Roxanne , Teresa, and Salina in motor clothes! Those girls are awesome."

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    Jerardo Iriarte - Covina, CA
  • "Love this store! Thanks to Teresa and the girls at Laidlaws for all their help ,much appreciated!"

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    Anonymous
  • "Hi there, I wanted to share my recent experience with the Motorclothes department. Teresa is awesome! I learned about Laidlaw's watching YouTube videos created and posted by Matt. I was impressed with his passion and storytelling with the podcasts and the reviews. Living on the East Coast, though previously NorCal, I wanted to show support for Matt and the dealership, so I reached out via online request form to Motorclothes. Teresa was prompt to call back, and after sharing my shirt style interests, she was kind to send photos of several options. After responding with my selections, the sale and shipping process was fast and professional. All the shirts look and fit great! Again, many thanks to Teresa, Matt, and the Laidlaw team! -Mark"

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    Mark Minutillo - Great Falls, VA
  • "Got all my Christmas shopping done. Thanks for the big help and your patience teresa. I really appreciate it. Great store."

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    Peggy Ortega - Hesperia, CA
  • "Great group of guys"

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    Bryan Skinner - Covina, CA
  • "Bought an Iron 883 (Denim Black) and couldn't be happier. AJ was my sales rep and very helpful and easy to work with. Although I'm an experienced rider, I'm having more fun with the 883 than most of my recent (and faster) bikes. Tons of character and just a lot of fun. This was the best dealership experience that I've had in years. Laidlaw's has a new lifetime customer."

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    Erik Slaven - Studio City, CA
  • "I would like to let you know that Brandon in parts is an asset to Laidlaw, he is efficient and treats customers with great respect, he is one of the reasons I keep coming back and buy all my parts from Laidlaw, i'm currently in a front fork upgrade in your service dept. will give you an update on the quality of the service department"

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    Art Aguirre
  • "I shopped all over Southern California. Laidlaws is the real deal. Having been at this game for a minute or two, these are the kind of dealerships that riders need to be supporting. True to their roots and an icon for the brand. Just wish more dealerships took the kind of pride and integrity that Laidlaws has. From the first contact to the delivery of the bike, it was butter."

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    Anonymous
  • "After seeing a collaborative vest with Espinoza Leather Company, I contacted the dealership and my request was filled and sent to me in a timely manner. Teresa helped with the transaction and her customers service was phenomenal. Highly recommend this dealership"

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    Todd Welka - Suffolk, VA
  • "Just wanted to thank Steven Garcia and the techs in service for the excellent work on my 09 CVO Fat Bob. They completed some collision repair work and service on my bike and I could not be happier with the results. The bike looks and runs awesome and Steven kept me updated during the whole process from dealing with the insurance company to ordering parts. Thanks again Steven."

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    Phillip Sanchez - Whittier, CA
  • "I was really pleasantly surprised on my first visit the owner (Jerry) introduced himself to me. I want to go back and let him know I ended buying a 2020 Softail."

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    Anonymous
  • "There the best on service for my new trike. Got a great deal on trike from sales and accessories"

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    Dale Bird - San Dimad, CA
  • "One of the best experience I had with almost all dealerships best one haggle free and straight up front excellent prices went there to upgrade my bike and was there for 1 hr with paperwork it took me longer to get there then to do paperwork I recommend nowhere else but here thanks to AJ got me what I wanted and at the price I wanted you will not be disappointed here"

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    Humberto Carlon Hernandez - Victorville, CA
  • "Great information"

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    James Shannon - Modesto, CA
  • "Roxanne Castro helped me she was awesome . Thank you for your great service"

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    Yvette Acero - Hacienda Heights, CA
  • "Roxanne is awesome. Really friendly and very helpful. She took care of me with no problem."

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    Charlie Pedregon - Montebello, CA
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