What some of our customers say about our dealership.
"After visiting at least six dealerships in So Cal, we were so impressed with the courtesy and attention given us at Laidlaw's, there was no question that they would be the dealership from which we would purchase our Harley-Davidson®."
Claude & Pat in Brea,CA
“Everyone from each department was very helpful and knowledgeable. Even though there are closer dealerships to my home, I will continue to make the drive to this (Laidlaw’s) dealership.”
Gabriel in Chino,CA
“We had nothing but great things to say about Laidlaw’s Harley-Davidson. The staff is friendly, courteous, and respectful. I enjoy the entire store layout.”
Terry in Bellflower,CA
"Laidlaw's is a great family type Harley-Davidson® dealership. I travel 40 miles and bypass at least 3 dealerships to deal with them. My sales person was great. This is the 3rd bike I have purchased from Laidlaw's."
James in San Pedro,CA
“I am really impressed with my Harley-Davidson Road King Classic. I waited many years for this! THANKS Also, I just want to say Laidlaw’s employees from phone operator and up all seem to be very professional.”
Jack in Rancho Cucamonga, CA
“Laidlaw’s was recommended to me. I found the experience exceptional. They are to be commended. I will recommend them and, when the time comes, will purchase my next bike from them.”
Calvin in Fountain Valley, CA
"Laidlaw's is by far the nicest, biggest dealership I have been to. For being so big, they remember who I am and what I ride. I have bought many Harley® parts and have been extremely happy with them. Harley® is a great product and I am a proud part of the Harley & Laidlaw's family."
Tim in Azusa,CA
"Laidlaw's was recommended to me. I found the experience exceptional. They are to be commended. I will recommend them and when the time comes, will purchase my next bike from them."
By: Calvin Fountain Valley,CA
"Another enjoyable experience! No one can touch Laidlaw's for price, customer service and a welcoming attitude. I NEVER feel like a stupid, helpless female at your dealership, unlike others. Which is why I'll always spend my money at your shop. Thanks"
By: Loree ,CA
"Laidlaw's is by far the nicest, biggest dealership I have been to. For being so big, they remember who I am and what I ride. I have bought many Harley parts and have been extremely happy with them. Harley is a great product and I am a proud part of the Harley and Laidlaw's family."
By: Tim Azusa,CA
"I really love LAIDLAW'S Harley-Davidson. People are friendly and always welcome me."
By: Takafumi Redodndo Beach,CA
"Thanks to Jeff for getting my trike fixed and to Daniel for doing a great job. These guys are one class act. I hold Laidlaws with high esteem. Thank you very much"
By: Hank Whittier,CA
"I have no suggestions. Everyone was so professional and courteous I must say. If your employees are a reflection of your commitment to customer satisfaction, you are very lucky to have such a great team. I only wished I lived closer to your store. "
By: Christopher ,CA
"As my family and I walk into your showroom, we were immediately welcomed by your warm and friendly employees. They were willing to answer any questions without any pressure to buy. Although we shopped at other dealerships, we ultimately decided to buy our bike at Laidlaws because of the warm and friendly service. Thank you all at Laidlaws from Richard and Maria Lopez! "
I did want to relay my thanks to you and your staff for helping me out the other night. My bike was cutting out
on me on I-10 and I thought I was going to get hit. I barely rolled into your place and it was already after 5pm. The guy at the service desk tried to help me for a few but he didn't think there were any techs left. Then Jennifer walks out in her civvies as she is ready to go home,
she offered to take a look at my bike for me. Two hours later with Bob (I am assuming the owner?) and the service desk guy helping, they found the problem and got me on my way.
I am extremely thankful for everything your guys (and girls) did for me that night. Bob was even looking for a used bike for me to take home for the night. I was almost embarrassed when they did not even charge me for all the time and effort put into my bike. I am sorry that we were not able to support the last event that you had which I thought was a great thing you guys were doing by supporting the deployed soldiers. Please let me know anything that we (the Army) can do to work with you in the future on your veteran or deployed soldier events.
Thanks again, and please relay to everyone how thankful I am that for the great customer service that I was given on that night. I am definitely a customer for life (or at least the next two years I live here).
"Best experience I ever had at a harley store. Everyone treated me like a member of the family not just a possible sale. Matt thanks again for everything I will spread the word at my work to the guys and gals thinking about buying a harley to go to laidlaws and not to waste there time any where else. The ladies in your clothing dept have been extremely helpful, thanks stephanie for all your help!!!!!!! Love my new 2010 CVO Street Glide "-Anthony